FAQs for Mailing List Builder

We are a well-established, universally-trusted, US-based company. Please see About Us.

We are an Experian partner, an Accredited Business of the Better Business Bureau and have thousands of satisfied customers. Our Customer Service team will be happy to put your mind at rest with a quick phone call or check our customer testamonials on the Home Page. We are very serious about security & privacy and take great pride in the quality of our data & customer service. Thousands of people and businesses have trusted us already- you can too!

Do you need to grow your business? Do you have difficulty understanding and using our competitors’ systems? Do you need accurate, up-to-date mailing lists in a hurry? Do you need a list company you can trust both now and in the future? There are many more reasons you should trust us with your mailing list needs!

A ‘lead’ is a person or business who could potentially be interested in purchasing your products or services. When you purchase a ‘list’ from us, you are essentially purchasing the names and mailing addresses for your specified group of ‘leads’.

A list database is a large collection of leads. We hold a number of different specialist list databases, such as Consumer, Business, New Homeowner & New Mover. Different databases are suitable for different types of marketing effort. For example a plumber wanting to expand his business might be interested in the New Homeowner list database.

The lists are in CSV format. You can use the lists in a wide variety of programs, such as Excel. See the Using My List section below for more details. On request we can provide your list in Word or PDF label format free of charge.

We remove all partial and low-quality addresses from our mailing lists to maintain the highest level of deliverability. At time of writing our database sizes are:

• Consumer: 79.3M leads
• Business: 15.9M leads
• New Homeowner: 26.0M leads
• New Mover: 11.6M leads

Each list database has different demographic criteria:

• Consumer Demographics
• Business Demographics
• New Homeowner Demographics
• New Mover Demographics

Yes, try mailing lists by zip cod

The New Homeowner database only contains people who have bought a home recently. The New Mover database contains people who have moved recently- these people might be renting their new accomodation or have purchased it.

No. We specialize in direct mail rather than email communications. None of our lists contain email addresses.

We include telephone numbers for Business database lists, if we have the number. You can set filter criteria to only target Businesses for which we hold phone numbers so that 100% of the records you get will have phone numbers. We do not include telephone numbers in the Consumer database lists.

We take great pride and care in the quality of our data as it is the core of our business. We partner with Experian for the list databases. See the Data Quality page for more information.

See the Data Quality page, but generally, either weekly or monthly depending on the choice of list database.

Yes.

Yes. We take security very seriously. For added security we do not store your credit card details after a transaction.

We do not use your personal information for any purpose other than to validate a credit card transaction on a sale and to keep in touch with you (if you want us to keep you updated). We do not give your details to any third party (including Experian). Please see our Privacy Policy page for full details.

Please see our Terms of Use.

No! There are no subscriptions and no monthly fees. You only pay for the data that you need, and that’s it.

No. Getting counts of records matching geographic and demographic criteria is free.

Generally about 6 cents per record (name and address), however the price varies based on the size of the list you want to purchase as well as the variables you choose (i.e. new moves only). The larger the list the cheaper the cost per record. A standard list starts at 7.5 cents per record with a minimum of 1,000 records (so a list of 1,000 is $75.00)

Yes. The more records on your purchased list, the more the price is discounted.

The minimum order for a standard list is 1,000 records or $75.00.

No. You pay per record you buy from us, that’s it.

We accept Visa, MasterCard and American Express.

No, but we do offer excellent quality mailing lists at very competitive prices!

You will receive your list via email or by a download link in a CSV file format. The list consists of all the names and mailing addresses of the individuals or businesses that you want to target.

You will receive an email shortly after placing your order. This email contains a link for you to download & collect your new list.

Usually about 2 minutes. Our processes are fully automated.

Yes. The email you receive after placing your order will provide you with a link for downloading the list.

Yes. Additionally, if you are importing your list into Servant Keeper, the import tool will flag any potential duplicates and by default will not import them.

Our lists are currently purchased with the intent of one-time use.

You can easily print your list onto mailing labels. After you import your list into Servant Keeper, choose “Mailing Labels” in the Reports Manager.